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Refund Policy

Last updated: April 4, 2026

Please read this Refund Policy carefully before purchasing any product from ugc.naqvicommerce.com. By completing a purchase, you acknowledge that you have read, understood, and agree to this policy in its entirety.

1. Digital Products — All Sales Final

All products sold through ugc.naqvicommerce.com are digital goods delivered electronically. Due to the nature of digital products — which are instantly accessible and cannot be "returned" once delivered — all sales are final.

We do not offer refunds after a digital product has been delivered. Once you have received access to or downloaded your purchased product, no refund will be issued under any circumstances.

This policy applies to all products, including but not limited to guides, templates, video courses, and any other digital files or resources available on the Site.

2. Before You Purchase

We encourage all prospective buyers to conduct thorough due diligence before completing a purchase. Please take the time to:

We want you to feel confident in your purchase. If you have any pre-sale questions, we are happy to help.

3. Disputes & Legitimate Concerns

If you believe you have experienced a technical error, received the wrong product, or have a legitimate concern about your purchase, please contact us directly at syed@naqvicommerce.com before taking any other action.

We take our customers' experiences seriously and will work in good faith to resolve genuine issues on a case-by-case basis. Our goal is your satisfaction, and we appreciate you giving us the opportunity to make things right.

4. Chargebacks

Filing a chargeback or payment dispute with your bank or credit card provider without first contacting us to attempt resolution may result in:

We strongly encourage you to reach out to us first. Chargebacks should be a last resort, not a substitute for contacting us directly.

5. Contact

For any questions or concerns regarding this Refund Policy, please contact us: